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Quality telemarketing from as little as £8.50 per hour |
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Team Telecom Maroc Limited (trading as Promocall with offices in the UK and Morocco) is pleased to offer inbound / outbound telemarketing services at rates that are extremely hard to beat. Our outbound services are ideal for data cleansing, data capture, debt collection, lead generation, appointment setting and the many other ways in which the telephone can be used to facilitate your business.
We are a specialist Contact (Call) Centre consultancy based in Hove, UK. Through our contacts in Morocco you have direct access to over 1,000 well educated telesales agents in Tangier, Casablanca, Fes, Rabat and Meknes with fluency in most European languages.
Clients come to us to avoid the frustrations and headaches that can arise when dealing directly with overseas call centre owners and managers. Our clients prefer dealing with UK/European intermediaries who can deliver ALL their needs
in a single package as opposed to working with call centre managers across numerous countries. We offer the perfect ‘one stop shop’. And more often than not you will find our prices lower than were you to deal directly.
Why Promocall?
As noted we are a specialist UK owned and managed call centre consultancy. We have a thorough understanding of the contact (call) centre business and our knowledge of Morocco, its call centres and their owners is invaluable when it comes to finding the centre best suited to your needs. Our buying power enables us to bring you pricing that is generally below that charged by many offshore centres.
We have spent years building an unparalleled knowledge base that could save you days or weeks of costly painstaking research that in the end would very likely give the same result.
Why Morocco?
There are many reasons why you should choose Morocco and these are more fully explained in the section
Why Morocco. However, the simple answer is that Morocco offers a high level of quality (often native) speakers educated to university level. With enough notice it is generally possible to find native speakers for just about any European language. The climate in Morocco is usually warm and unlike some other North African countries the country is politically stable. It is just 9 miles across the Straits of Gibraltar from Spain – which makes it almost European.
Your campaign
Depending on the number of calls to be made, two or more telesales agents will be assigned to your campaign. In this way we are able to handle very small campaigns from under 1,000 calls (480 per agent) taking around 80 hours to the largest campaigns involving 500 agents or more and running on a permanent basis.
Business to business (B2B) calls are generally made 9am-5.30pm Monday-Friday, or for consumer campaigns up to 9pm Monday–Saturday.
Most employees are university graduates many having been born and educated in the UK or other European countries.
Full reporting is provided, generally in the form of Excel spreadsheets, unless otherwise requested. We also have our own bespoke CRM system which can be utilised for a small daily charge enabling you to see in real time what the agents are doing and also to receive appointments in real time.
Our prices include the cost of calling clients and assume all calls are being made to UK landlines (ie numbers beginning 01 or 02). Small additional costs apply to calls made to non standard numbers such as mobiles, premium rate and non geographic numbers. Pricing is on an hourly rate, but can also be quoted on a per call rate if required. The standard working day is 8 hours and 4 hours on Saturday if required (consumer campaigns).
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Encompassing
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Team Telecom Maroc (Morocco)
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Promocall (UK)
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